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How does a concrete leveling appointment work?

August 12th, 2022 | 3 min. read

By Sarah Etler

Learn about our process, how to prepare your space, and what to expect when having your concrete leveled.

Maybe you’re like the majority of people who had never heard of concrete leveling until their neighbor recommended the service, or until they saw an A-1 Concrete Leveling truck rolling down the road. Or, maybe you’ve been itching to see what concrete leveling could do for your sunken concrete since learning it was even an option years ago.

However you got here, you’re now ready to embrace the exciting feeling of seeing your freshly-leveled concrete ready to be used and enjoyed for years to come.

But first, the concrete leveling team at A-1 needs to work their magic. In this article, you’ll find out what happens during a concrete leveling appointment, and how to prepare your space for the best experience possible.

The Concrete Leveling Process

In this video, you can see the process of a typical walkway repair performed by the A-1 Pittsburgh franchise.

Learn more about the mechanics of how we lift and level concrete.

What does a concrete leveling appointment look like?


On the day of your concrete leveling appointment, you’ll be greeted with a knock on the door from one of your technicians letting you know that they’re ready to get started with your repair. 

They’ll make sure you have access to your vehicle if you plan on leaving during the repair, and walk you through the job they are about to complete.


After this, they’ll begin setting up their equipment. First, they’ll connect the truck to your house’s water spigot and run the hoses used to level the concrete.


They’ll then get to work drilling strategically placed holes, which are about the size of a quarter, into the problem slabs.


Once the holes are drilled, they will begin pumping underneath the slab. The material will first spread until any void is filled, and once the void is filled, the slabs will begin to lift and be recovered to as close to their original position as possible. 


After the concrete is leveled, extra limestone slurry can make its way onto nearby surfaces, but this is easily washed away with water and won’t harm plants. The crew members will make sure there is no mess left behind from the limestone mixture.

Hole Patching

Depending on what’s needed for your individual repair, the crew members will fill in the drill holes with a standard concrete patch or aggregate blend.

Additional Services

Then, they’ll work on grinding and caulking any cracks, or cleaning and sealing, depending on the services needed to finish the job.


When the repair is completed, the leveling technician will go over the work that’s been done with you, making sure you are satisfied with the outcome. If so, they can take payment for the service then, or you can pay later by sending in a check once you receive your invoice.

Before heading out, the technician may ask you to review our service. This is a great way to help us get the word out.

After that, you’re all set to enjoy your refreshed concrete!

How to Prepare for Concrete Leveling

As the A-1 Concrete Leveling team rolls up to your house prepared with all their tools and equipment, they’re counting on you to be prepared, too.

1. Make sure water spigots & electrical outlets are working properly

The A-1 team will connect your house or building’s water spigot to the truck, where the limestone grout used for leveling the concrete is mixed, and use your house’s electricity when needed.

Without a constant flow of water and electric connectivity, the technicians can’t complete the job, so it’s important that your water spigots and outlets are functioning well.

2. Remove any furniture & pets from the area   

To level the concrete, A-1 crew members must have access to all of its surfaces without items or pets in the way. 

By removing furniture like couches, firepits, and chairs, and decorations like flowerpots, statues and rugs, you’ll be helping your concrete leveling team save time and get to the work they came for. Also, by keeping pets out of the way, you’ll keep them safe.

3. Move vehicles out of the way

During the concrete leveling job, A-1 crew members will need constant access to their truck. By keeping your vehicles out of the way or parked on the street, you’ll be keeping them safe and giving the technicians space to work.

Also, by parking in the street or away from the truck, you’ll have access to your vehicle the entire time and can come and go freely without needing to wait for the job to finish.

Learn more about how to prepare for your concrete leveling appointment.

So, now what?

After reading about how to prepare and what to expect at your concrete leveling appointment, you’re ready to meet your crew members at the door and watch your sunken concrete come back to life.

While you wait for your appointment, you can always contact a member of the A-1 team, and they’ll be happy to help with any questions or concerns you may have.

You can also check out the other resources in our Learning Center to learn more about concrete leveling and become even more prepared for the big day!

Sarah Etler

Sarah Etler joined A-1 Concrete Leveling after receiving her Bachelor of Arts degree in English from Northern Kentucky University. As A-1's Content Marketing Manager, she works closely with industry experts to produce content that will best answer questions related to concrete repair and maintenance practices. Sarah loves living a life full of discovery and is excited every day to see what new things she can learn and share with those around her.