We are experiencing an unprecedented situation with the COVID-19 virus, and the response of local, state, and federal authorities. At A-1, we are committed to doing all we can to act in a socially responsible way to help minimize the spread of the virus, while also servicing our customers to the best of our ability.
Because we are a business that offers services that mainly takes place outside, with minimal human contact, we are confident that our work can be completed without putting our team or customers at further risk. Of course, if the scientific community or governments make suggestions that change our view we will institute new policies as necessary.
Our franchises are taking all the necessary steps to reduce or eliminate all physical contact with customers. This included emailing estimates and invoices, using the phone, and sometimes even tools like facetime, to ask and answer questions during the bid process. We are asking that our estimators and crews eliminate any hand-shaking with customers. And continue to use hand sanitizers, cleaning products, and washing hands on a regular basis.
We have a chance here to really make a difference and reduce the overall impact of this virus, but it takes all of us working together to do it, and A-1 is committed to being a good partner in lessening the overall impact of the COVID-19 virus. Thank you for your understanding and cooperation as we try out new methods of interacting with our customers.
Hopefully, with us all working together, in a few months we can all say it didn’t end up as bad as we thought it would.
FEATURED TEAM MEMBER
Greg L. and Nate did a beautiful job in filling the voids under our porch, sidewalk, and driveway. I researched several competitors, and received three bids on our job, and we are so glad we chose Greg at A-1. I had hired them years ago for a sidewalk leveling when we still lived in Huber Heights. Now we're in Lebanon and I reached out to him on the off-chance he covered our area down here, too. He came in person to size up the job, discussed the options to fix the problems (voids under the concrete were threatening to collapse parts of our driveway, sidewalk, and porch) and he advised us on how to prevent a recurrence in future. What's more, he priced lower than the competitors! What a joy to work with such honest, caring, and talented people! The repair looks fabulous!