I see you only have one location. Do I have to come into the office to work with you?
We can make any long-distance relationship work. We make ourselves available to you how you prefer to do business. Phone. Email. Web or video chat. Fax. Regular mail. And yes, even in person. But if you’d prefer to keep our relationship from a distance, we have the technology in force to work electronically - safely and securely.
Do I have to talk to someone? Can’t I just get a quote online?
If we never talked, what kind of relationship would we have? Seriously though, we don’t offer an online quoting tool because your protection matters to us. An online quote form cannot ask you in depth questions to make sure everything that is important to you gets covered. And we can’t sleep at night knowing you aren’t properly protected.
Who do I call if I have a question or problem? Will I be dealing with a call center?
We’re committed to you. And that commitment means we’ll never send you to a 1-800 number, a call center or put you through an automated phone system. You’ll work with your dedicated account manager on everything you need. And if he or she is out of the office, our team-based approach means we’ll never stand you up.
What is this?
It's a list of questions and answers!
Why do I need it?
To inform visitors.
What's special about THIS list? Why is it narrower than the others?
Because it adds the ccm-faq-list-width-80 class in Concrete5 which is a special class to make it 80% width and centered. This looks better in wide content areas.
Don't I want it 80% width all the time?
No, sometimes, this block might be on a narrow area like sidebars or 3 column layouts. Then you might want it to use full width.